The concept of employee Engagement

The concept of employee Engagement

 

Introduction-

The concept of employee engagement is often defined as a willingness to go the extra mile, which has become the new engagement mantra. Sometimes this is defined by the concept of engagement in many ways. It is often used as a concept adopted by the company in terms of job performance, enterprise citizenship and commitment to its employees' participation and behavior.

Why does the ambiguity of the word make it difficult to answer the question of engagement? Are employees involved with their jobs, their carrier or their company, Some definitions avoid this distinction by referring to engagement only as a condition for people to do it. Others define it with the purpose and values ​​of the organization. Engagement occurs when people commit to their work and organization and are motivated to achieve high-quality work and high-quality work. It has two interconnected features.

First: Employee engagement occurs when employees try to be comfortable, because they find their work interesting.

Secondly, they believe that this is a great place to work, to pursue and maintain organizational engagement, their work values ​​and purpose. Finally we define an employee engagement as the property of the relationship between an organization and its employee and the ‘engaged employee’ is defined as a person who is fully internalized by their work and therefore takes positive action to further the company’s reputation and interests.

 

Picture 01, what is employee engagement.

Why is employment engagement important-

Engaged employees are the backbone of good work environments, where people are hardworking, ethical and accountable, and engagement levels vary according to different life history and personality traits. When it comes to company performance, success is measured by the quality of the customer experience and customer loyalty. Engagement is shown to be delivered by the employee, which benefits the organization through commitment

 

Picture 02, The process of Employee Engagement.

Outcomes  of employee engagement :

Organizational outcomes	Employee outcomes
Employee engagement is a hard-nosed proposition that not only shows result but can be measure in costs of recruitment and employee output	Engagement offer a solution for the individual providing them with the opportunity to invest themselves in their work
Engaged employees are more likely to stay with the organization perform better than their colleagues and act as advocates for the company/ organization	Engagement may result in positive health effects and positive feelings towards work and the organization
For the Successful organization changes	Transnational approach to the relationship between employer and employee

Facets of Employee engagement-

01. Intellectual Engagement- Thinking hard about the job and how to do it better

02. Affective engagement- Feeling positively about doing a good gob than others for the organizational and self-development

03. Social engagement- Actively taking opportunities to discuss work- related improvements with others at work

References-

Armstrong, M. and Stephen Taylor (2014) Armstrong Handbook of Human Resource management practice, 13^th edition

Armstrong, M, Brown, D and Reilly, P (2010) evidence-based Reward Management, London, Kogan page